Change of plans

At Samsara, we understand that even the best-laid plans can change. As a family villa, we strive to offer as much flexibility with dates and plans as possible. Please note that deposits are non-refundable, as the villa is reserved exclusively for you. If change are plans needed, we are happy to discuss next steps - if this is government related we will follow the advice of the relevant authority.

- Travel restrictions in Turks & Caicos or in the client's home country as per booking contract;

- Lockdown in Turks & Caicos or in the client's home country as per booking contract;

- Mandatory quarantine upon arrival in Turks & Caicos.

 If this is related to your personal circumstances we offer the following remedies;

• To change the booking dates by mutual agreement with Reservations;

• To receive a voucher for the amount paid for rental amount.

The voucher:

• Is non-refundable;

• Must be used to book the Samsara Estate (Villa or Xanadu Cottage) within twelve months of the original reservation.

• Can be used to book any period, by paying the difference in price, if applicable;

• Can be gifted to a friend if the booking representative is unable to use it within the stated time frame.

If the reason for cancellation falls outside these terms, our standard cancellation policy applies. Please see Terms & Conditions for more information.

Do I need travel insurance?

Travel insurance is vital, in our opinion, and we would recommend that all guests buy comprehensive travel insurance.

Do I have to pay the balance of the Rental Fee?

The balance must be paid in accordance with the contract terms (normally 60 days before your arrival). If you choose to cancel before the balance is due, our normal Terms & Conditions apply.